Cookie Policy
Last updated: February 2025
At caltriventa, we believe in being upfront about how we collect and use information when you visit caltriventa.com. This policy explains what tracking technologies we use, why we need them, and how you can control them. We're not fans of complicated legal speak, so we've written this in plain English.
What Are Tracking Technologies?
When we talk about tracking technologies, we're mainly referring to small text files that get stored on your device when you visit our site. Most people call them "cookies," though there are a few other similar technologies we use too.
These files help our website remember things about your visit. Some are essential for the site to work properly, while others help us understand how people use our budgeting tools and resources. Without them, you'd need to log in every time you clicked to a new page, and we wouldn't be able to save your preferences.
Think of them as digital sticky notes that help both you and us keep track of what's happening during your visit.
Types of Tracking We Use
Essential Function Elements
These are the non-negotiables. They keep our site running and secure. When you log into your budgeting dashboard or move between pages, these elements remember who you are and what you're doing.
We can't turn these off without breaking basic functionality. If you block them through your browser, some parts of our site simply won't work.
Performance Tracking
These help us understand which pages people visit most, how long they stay, and where they might be running into problems. All the information is aggregated, so we never see individual browsing patterns.
For example, if we notice lots of people abandoning a particular budgeting calculator halfway through, we know we need to make it simpler. This data helps us fix issues you might not even report.
Preference Storage
These remember your choices so you don't have to set them every single visit. Things like your preferred currency display, whether you want the dark theme, or which financial categories you've customized.
You can disable these, but you'll find yourself resetting preferences more often than you'd probably like.
Educational Content Personalization
We use these to show you relevant budgeting articles and resources based on what you've previously looked at on our site. If you've been reading about retirement planning, we might highlight related content on superannuation strategies.
These don't track you across other websites. They only remember what you've done on caltriventa.com to make your experience more useful.
What Information Gets Collected
Different tracking elements collect different types of information. Here's what we're actually gathering:
- Your browser type and version, along with your operating system
- Which pages you visit on our site and how long you spend on them
- Where you came from before landing on caltriventa.com
- Your general location (usually just city or state, nothing more specific)
- Whether you're visiting on mobile or desktop
- Technical information about how our site performs on your device
- Your interaction with our budgeting tools and calculators
We don't collect sensitive financial information through these tracking technologies. Your actual budget data, account details, and personal financial information are handled separately through our secure account system.
How We Actually Use This Information
Data collection sounds ominous, but the reality is pretty straightforward. We use this information to keep the site working properly and to make it better over time.
Keeping Things Running Smoothly
Our essential tracking helps maintain your session as you move around the site. When you're working on your annual budget and switching between different planning tools, these elements make sure everything stays connected and your work doesn't get lost.
Understanding What Works (and What Doesn't)
Performance data shows us where people struggle. If we see everyone bouncing off a particular help article, that tells us it's probably not very helpful. We can then rewrite it or create something better.
Last year, we noticed people were getting stuck on our retirement calculator. The data showed us exactly where the confusion was happening, and we redesigned that section. Now it's one of our most-used tools.
Making Your Experience More Relevant
When we know you're interested in debt reduction strategies, we can surface related content about budgeting techniques that complement that goal. This isn't about advertising – it's about not showing you retirement articles when you're focused on paying off loans.
How Long We Keep This Data
Different tracking elements have different lifespans. Session-based ones disappear when you close your browser. Preference storage might stick around for a year so your settings persist. Analytics data gets aggregated and anonymized after 90 days.
We review our tracking regularly and delete anything we're no longer actively using. There's no point in hoarding data that doesn't serve a purpose.
Taking Control of Your Tracking
You're not stuck with our tracking if you don't want it. Every modern browser gives you control over what gets stored on your device. Here's how to manage it in the most common browsers:
Keep in mind that blocking everything will affect how our site works. You'll likely need to log in more frequently, and your preferences won't be remembered between visits.
Third-Party Tools We Work With
We use a few external services that place their own tracking elements on our site. These help us with analytics and understanding user behavior, but they're carefully chosen and limited.
Any third-party service we use must meet our standards for data protection and privacy. We don't work with companies that sell user data or use it for purposes beyond what we've agreed to.
If you want specifics about which third parties we're currently working with and what data they access, send us an email. We're happy to provide a detailed list.
Updates to This Policy
We update this policy when our tracking practices change or when regulations require it. The date at the top shows the last revision.
If we make significant changes that affect how we handle your information, we'll let you know through a notification on the site. We won't just quietly update this page and hope nobody notices.
Your Rights and Choices
Australian privacy law gives you specific rights regarding your personal information. You can request to see what data we've collected about you, ask us to delete it, or request corrections if something is inaccurate.
For tracking technologies specifically, you have the right to opt out of non-essential elements at any time. Your browser controls are the fastest way to do this, but you can also contact us directly if you need help.
We take these rights seriously. When you make a request, we'll respond within a reasonable timeframe and actually address what you're asking for.
Questions or Concerns?
If something in this policy doesn't make sense, or if you have specific questions about how we use tracking technologies, we want to hear from you.
Email us at contact@caltriventa.com or call +61 755 234 101
Our office is at Room G35, John Dedman Building, ACT 2601, Australia if you prefer written correspondence.